Terms and Conditions
Please read these terms carefully before using DIAL FOR FLIGHT services.
1. Introduction
Welcome to DIAL FOR FLIGHT. These Terms and Conditions ("Terms") govern your use of our website at dialforflight.co.uk and all related travel booking services provided by DIAL FOR FLIGHT Private Limited Company.
DIAL FOR FLIGHT is registered in England and Wales under Company Number 17005493, with our registered address at 36 Santiago Street, Manchester, M14 4BL, United Kingdom.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Our Services
DIAL FOR FLIGHT provides an AI-powered travel booking platform that enables users to search, compare, and book flights, hotels, holiday packages, and onward tickets.
We act as an intermediary between you and travel service providers including airlines, hotels, and tour operators. We are not the principal in any travel contract.
Our services include: flight search and booking, hotel reservations, holiday packages, onward ticket booking for visa purposes, price monitoring, and AI-powered travel recommendations.
All bookings are subject to the terms and conditions of the respective travel service providers. We recommend you review these before completing any booking.
3. Booking and Payments
3.1 Booking Process
- All bookings are confirmed only upon receipt of full payment and written confirmation from us.
- Prices displayed are in GBP (British Pounds) and include all applicable taxes unless stated otherwise.
- We reserve the right to correct any pricing errors before confirming your booking.
- Availability of flights, hotels, and packages is subject to change without notice.
3.2 Payment Terms
- Payment must be made in full at the time of booking unless a deposit arrangement is agreed in writing.
- We accept major credit and debit cards. All payments are processed through PCI DSS compliant systems.
- A service fee may apply to certain bookings. This will be clearly displayed before you confirm your booking.
- By providing payment details, you confirm you are authorised to use the payment method.
3.3 Cancellations and Refunds
- Cancellation policies vary by service provider and fare type. Please review these before booking.
- Refunds are processed in accordance with the service provider's terms and our own cancellation policy.
- Service fees charged by DIAL FOR FLIGHT are generally non-refundable.
- To request a cancellation, please contact us at support@dialforflight.com or call 07445270141.
4. User Obligations
You must be at least 18 years of age to use our services and make bookings.
You are responsible for ensuring all travel documents (passports, visas, etc.) are valid and meet the requirements of your destination.
You must provide accurate and complete information when making bookings. We are not liable for issues arising from incorrect information.
You agree not to use our platform for any unlawful purpose or in any way that could damage, disable, or impair our services.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
5. Limitation of Liability
DIAL FOR FLIGHT acts as an agent for travel service providers. We are not liable for the acts, omissions, or defaults of any airline, hotel, or other service provider.
We are not responsible for any loss, damage, injury, or expense arising from circumstances beyond our control, including but not limited to flight cancellations, delays, natural disasters, or government actions.
Our total liability to you in connection with any booking shall not exceed the total amount paid by you for that booking.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of DIAL FOR FLIGHT or its content suppliers and is protected by UK and international copyright laws.
You may not reproduce, distribute, or create derivative works from our content without our express written permission.
You are granted a limited, non-exclusive licence to access and use our website for personal, non-commercial purposes.
7. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
We process your personal data in accordance with UK GDPR and the Data Protection Act 2018.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
For full details on how we handle your data, please review our Privacy Policy at dialforflight.co.uk/privacy-policy.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.
We will notify registered users of significant changes via email.
Your continued use of our services after any changes constitutes your acceptance of the revised Terms.
We recommend you review these Terms periodically to stay informed of any updates.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us: